For the purpose of determining base fare, passengers 12 years of age and older are classified as adults, passengers aged 6 to 11 are children,
and passengers aged 5 and under are classified as preschoolers. (Elementary school students who are 12 years old may still be classified as children.)
Q
Are credit cards accepted?
A
Credit cards may only be used to purchase Alpine Route tickets and highway bus tickets at the Toyama Chihou Railway Ticket Center. All standard tickets and
special base fare tickets (reduced-fare tickets) must be paid for in cash.
Q
Are there any discounts available for foreign travelers on the Toyama Chihou Railway?
A
Unfortunately, no discount tickets for foreign travelers are available.
(*However, those with a JR West Pass will receive a 10% discount for travel between Dentetsu-Toyama and Tateyama.)
Q
Do you offer any discounts for seniors?
A
Sorry, but we do not offer discount tickets for seniors.
Q
May I use my JR Pass (Japan Rail Pass)?
A
Sorry, but such passes may not be used for the segments serviced.
Are trains of the Toyama Chihou Railway considered full when all seats are taken?
A
No, passengers may still use any standing room available.
This also applies to limited express trains. Please note that certain limited express trains have reserved-seat cars.
Q
Are there restrooms on the trains?
A
There are no restrooms on the trains, except for the Alps Express and Canyon Express scenic trains.
Is it possible to purchase a through ticket for the Tateyama Kurobe Alpine Route?
A
Yes, they are available to those departing from Dentetsu-Toyama Sta. Pre-sale tickets may also be purchased.
You can purchase tickets from the Alpine Route sales counter next to Dentetsu-Toyama Sta.
Q
Can the Alpine Route tickets I reserved online be issued at Dentetsu-Toyama Station?
A
Yes, your tickets can be issued from the ticket machine in the station.
Q
Can I purchase Alpine Route tickets for the following day?
A
Unfortunately, no. Only same-day tickets may be purchased.
Q
How long are Alpine Route through tickets valid?
A
Both one-way and round-trip tickets are valid for five days from the date of issue.
Q
Please tell me about the Alpine Route luggage delivery service.
A
This service is available from the Dentetsu-Toyama Sta. ticket gate from the time of the first train’s departure to 10:00 a.m.
Please refer to the website of the Tateyama Kurobe Alpine Route. Please note that the business hours may vary.